Customer Insights

Discover how Aiden enhances B2B customer analytics and behavior tracking for Infogain

How Aiden Enhances Customer Analytics

Our AI Agents work together to deliver actionable customer insights

Behavioral Analysis

Analytics Agent processes interaction data to understand customer preferences and needs

Journey Tracking

Journey Agent maps customer touchpoints and identifies optimization opportunities

Predictive Insights

Prediction Agent forecasts customer needs and identifies growth opportunities

Analytics Process

How our AI Agents analyze customer behavior

1. Data Collection

Analytics Agent gathers interaction data across touchpoints to build comprehensive profiles

2. Pattern Recognition

Behavior Agent identifies trends and patterns in customer engagement and usage

3. Insight Generation

Prediction Agent converts patterns into actionable recommendations

Real-time Analytics

Current customer insights and metrics

Active Accounts

Enterprise clients actively monitored

Total accounts analyzed1,250+

Engagement Depth

Multi-channel interaction analysis

Average touchpoints tracked8.5 per account